The team here at Code 42 could accurately be described as geeky. Many desks display SciFi collectibles of various flavors, with Star Trek, Star Wars, Tron and Harry Potter currently dominating. Typical lunch conversations range from the latest advances in development tools to debating the relative merits of UFO vs Red Dwarf. Everyone has seen every episode of ‘The IT Crowd’. You get the idea.
But even knowing this, you cannot imagine the wave of nerd-pride that swept the office about a year ago when we learned that none other than Neil Gaiman chose CrashPlan to protect his computers.
Our minds boggled at the thought of CrashPlan protecting the files that probably included originals of some of our favorite graphic novels, books and movies.* “Who knows?” we posited. “At this very moment it could be backing up the latest revisions for a sequel to American Gods
!” No doubt about it; we were proud.
And then we went back to our regular routine of protecting everyone’s data and talking about why the old Doctor Who series is better than the new one (or vice versa).
This ritual was interrupted last month when we learned, via Twitter, that Neil had lost his computer.
On a trip with his daughter visiting college campuses, Neil had fallen asleep mid-flight and forgot to remove his MacBook Air from his seatback’s pocket. By the time he had returned home and realized his Mac was missing, the airline’s lost-and-found office had closed. When he called back in the morning, the Mac was still missing.
In full-on panic mode, Neil contacted the Code 42 Support team. He had been working on a few confidential pieces that he hadn’t emailed to anyone. In Neil’s mind, they were potentially not backed up. CrashPlan to the rescue!
Not only did CrashPlan have backups of everything he did up until he got on the plane, CrashPlan also retrieved his data in time for an important upcoming presentation.
“I cannot speak highly enough for the guys at CrashPlan. They were absolutely fantastic. The knowledge that I do not lose things any more makes me ridiculously happy.” – Neil Gaiman
This, of course, is what CrashPlan was designed to do, so we were not surprised. But we can’t deny our delight when we saw Neil’s tweet (and blushing a bit) about the whole affair…
Thanks Neil. We’re proud to have been part of the plan!
*For those not familiar with Neil’s prolific output, here’s the Wikipedia entry for his extensive bibliography