CrashPlan

Legal Hold

Legal holds usually mean corporate panic. After all, 70% of business data is distributed across company laptops. And legal hold solutions have typically grown out of eDiscovery products built with legal teams in mind, not the IT folks tasked with implementing the hold.

That’s where CrashPlan comes in. Offering continuous protection with immutable backups and unlimited versioning, the moment you have to place a user on legal hold, you can preserve all their data without having to physically touch a thing. And it can even be done invisibly to the custodian and sent via API to your legal team’s eDiscovery solution of choice.

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CrashPlan Speaks Legalese

Whether it’s a robust chain-of-custody, the ability to operate invisible to the custodian, or an interface built specifically for the legal team; CrashPlan is here to streamline your legal hold process.

Continuous Protection

Rather than being stuck with a single version of files as they existed at the point of confiscation, CrashPlan automatically collects regular updates to files on custodians’ devices. This means end-users are able to maintain productivity and Legal has better visibility into file activity over time rather than at one instant.

Chain-of-Custody Validation

Because CrashPlan is constantly monitoring file-activity for changes and collecting data from the source machine, it’s possible to provide a reasonable chain-of-custody to the court. Plus, data access and preservation policy changes are logged and auditable in-program.

Custodian Invisible

When a user is placed on legal hold there is no change in user experience or feedback within the CrashPlan app. From the perspective of the user, there is no difference between the standard backup process and being placed on legal hold.

Version Retention

Scenario-specific preservation policies allow legal and IT teams to preserve exactly the files and versions which a given legal matter dictates. Because legal hold is an extension of CrashPlan’s core backup capabilities, data contained in users’ standard file selection will also be included among versions available after the user is placed on hold; even deleted files.

File Metadata Preservation

CrashPlan preserves all file metadata. This means that timestamps, file-permissions, and directory paths will be preserved and accurate as of the time of version collection and available for discovery.

Separation of Duties

CrashPlan has granular roles and permissions which govern access to the legal hold interface. Access is easily defined manually or by group membership within your directory service.

Workflow Optimized

Preservation policy and legal matter creation, custodian management, and data access are all managed through CrashPlan’s dedicated legal hold interface. This allows Legal and IT to define the best workflow and division of duties for your organization to allow for a seamless, secure, and speedy management process.

eDiscovery Integration

CrashPlan’s open API and integration documentation make it easy to access preserved data from the eDiscovery platform you already use.

Continuous Protection

Rather than being stuck with a single version of files as they existed at the point of confiscation, CrashPlan automatically collects regular updates to files on custodians’ devices. This means end-users are able to maintain productivity and Legal has better visibility into file activity over time rather than at one instant.

Chain-of-Custody Validation

Because CrashPlan is constantly monitoring file-activity for changes and collecting data from the source machine, it’s possible to provide a reasonable chain-of-custody to the court. Plus, data access and preservation policy changes are logged and auditable in-program.

Custodian Invisible

woman using her computer in front of a giant window with a cat in her lap

When a user is placed on legal hold there is no change in user experience or feedback within the CrashPlan app. From the perspective of the user, there is no difference between the standard backup process and being placed on legal hold.

Version Retention

The image shows a laptop with documents numbered 1 to 7 and lightning bolts, suggesting steps in a data retention policy for a business.

Scenario-specific preservation policies allow legal and IT teams to preserve exactly the files and versions which a given legal matter dictates. Because legal hold is an extension of CrashPlan’s core backup capabilities, data contained in users’ standard file selection will also be included among versions available after the user is placed on hold; even deleted files.

File Metadata Preservation

CrashPlan preserves all file metadata. This means that timestamps, file-permissions, and directory paths will be preserved and accurate as of the time of version collection and available for discovery.

Separation of Duties

Scales icon selected in a menu of locked and blurred squares

CrashPlan has granular roles and permissions which govern access to the legal hold interface. Access is easily defined manually or by group membership within your directory service.

Workflow Optimized

a person typing on their laptop with professional camera equipment around it

Preservation policy and legal matter creation, custodian management, and data access are all managed through CrashPlan’s dedicated legal hold interface. This allows Legal and IT to define the best workflow and division of duties for your organization to allow for a seamless, secure, and speedy management process.

eDiscovery Integration

computer and secure lock in the background

CrashPlan’s open API and integration documentation make it easy to access preserved data from the eDiscovery platform you already use.

a scale weighing out coins and a folder icon

How to Make Legal Hold Frictionless for IT, Legal, and the End User

Read the whitepaper

>1.4M

devices covered globally

>900k

users globally

>109B

files encrypted and backed up

Your CrashPlan Advantage

Legal Hold shouldn’t require locking a laptop or computer in a closet, making the end user nervous (or even aware), or be a burden on IT. When properly implemented into your legal hold process, CrashPlan enables continuous collection and preservation of custodial data while ensuring lack of friction between teams and reducing risk for the organization.

Zero Downtime

Minimize impact to your workflows. With CrashPlan, users are never without their device and can continue working un-interrupted. CrashPlan mitigates the stigma and behavioral change that can be caused by being placed on hold.

Legal Compliance and Confidence

Manage custodians and matters without needing to engage IT for processing or be concerned about breaching confidentiality. Prior versions means that data contained in default backup is immediately available for discovery reducing concern about adverse inferences and accusations of spoliation.

Reduced Administrative Burden

Manage matters, custodians and data access independently, and free up IT for strategic initiatives and direct end-user support. Continuous collection and version retention over the network means no more awkward conversations with co-workers or last-minute travel expenses to physically confiscate devices.

How to Automate Your Legal Hold Process With CrashPlan

CISO, Wesleyan University

Joe Bazely

“I love just being able to say, ‘Oh, it’s got CrashPlan on it.’ It does everything that I need it to do.”

Read Wesleyan University’s Story

CISO, Wesleyan University

Joe Bazely

“[When staff] get a bright and shiny new machine, they forget about their legal holds and don’t tell their desktop support person, and I lose all the important information. With CrashPlan, I no longer need to worry about that.”

Read Wesleyan University’s Story

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