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CrashPlan Essential
14-Day Free Trial
$ 2.99 Per
Month*
For individuals
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Best Fit For...

Personal users who need to back up small amounts of data

Backup Capacity per User

200 GB
$1 per month for each additional 100GB

Number of Devices per User

1

Endpoint Backup & Recovery
  • Windows, Mac, And Linux Supported Operating Systems
Data Resilience
  • Unlimited Version Lifetime
  • 90-Day Deleted File Retention
  • Immutable Backup for Ransomware Recovery
  • End User Self-Service Device Migration
  • End User Self-Service Restore
  • Alerting
Data Security
  • TLS 1.2 Encryption In-Transit
  • AES 256 Encryption At-Rest
  • Per User Encryption
  • Two-factor authentication
Support Plans

M-F 8-5PM US Central Time
Email/Chat Support Only

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CrashPlan Professional
14-Day Free Trial
$ 8 Per User / Month*
For power users and small businesses
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Best Fit For...

Small businesses and individuals who need unlimited backup capacity

Backup Capacity per User

Unlimited
See below for versioning and file retention

Number of Devices per User

1

Endpoint Backup & Recovery
  • Windows, Mac, And Linux Supported Operating Systems
Data Resilience
  • Unlimited Version Lifetime
  • 90-Day Deleted File Retention
  • Immutable Backup For Ransomware Recovery
  • End User Self-Service Device Migration
  • End User Self-Service Restore
  • Alerting
Data Security
  • TLS 1.2 Encryption In-Transit
  • AES 256 Encryption At-Rest
  • Per User Encryption
  • Two-factor Authentication
  • Business Associate Agreement (BAA) Eligibility
  • Role-Based Access Control (RBAC) – Departmental
Efficiency & Administration
  • Multiple Users Per Account
  • Single Sign-On (SAML 2.0)
  • Dashboards – Basic
Support Plans

M-F 8-5PM US Central Time
Email/Chat Support Only

Close Product Features
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CrashPlan Professional
14-Day Free Trial
$ 88 Per User / Year* $96
For power users and small businesses
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View Product Features
Best Fit For...

Small businesses and individuals who need unlimited backup capacity

Backup Capacity per User

Unlimited
See below for versioning and file retention

Number of Devices per User

1

Endpoint Backup & Recovery
  • Windows, Mac, And Linux Supported Operating Systems
Data Resilience
  • Unlimited Version Lifetime
  • 90-Day Deleted File Retention
  • Immutable Backup For Ransomware Recovery
  • End User Self-Service Device Migration
  • End User Self-Service Restore
  • Alerting
Data Security
  • TLS 1.2 Encryption In-Transit
  • AES 256 Encryption At-Rest
  • Per User Encryption
  • Two-factor Authentication
  • Business Associate Agreement (BAA) Eligibility
  • Role-Based Access Control (RBAC) – Departmental
Efficiency & Administration
  • Multiple Users Per Account
  • Single Sign-On (SAML 2.0)
  • Dashboards – Basic
Support Plans

M-F 8-5PM US Central Time
Email/Chat Support Only

Close Product Features
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CrashPlan Professional
14-Day Free Trial
$ 88 Per User / Year* $96
$ 158 Per User / 2 Years* $192
For power users and small businesses
Start Trial
View Product Features
Best Fit For...

Small businesses and individuals who need unlimited backup capacity

Backup Capacity per User

Unlimited
See below for versioning and file retention

Number of Devices per User

1

Endpoint Backup & Recovery
  • Windows, Mac, And Linux Supported Operating Systems
Data Resilience
  • Unlimited Version Lifetime
  • 90-Day Deleted File Retention
  • Immutable Backup For Ransomware Recovery
  • End User Self-Service Device Migration
  • End User Self-Service Restore
  • Alerting
Data Security
  • TLS 1.2 Encryption In-Transit
  • AES 256 Encryption At-Rest
  • Per User Encryption
  • Two-factor Authentication
  • Business Associate Agreement (BAA) Eligibility
  • Role-Based Access Control (RBAC) – Departmental
Efficiency & Administration
  • Multiple Users Per Account
  • Single Sign-On (SAML 2.0)
  • Dashboards – Basic
Support Plans

M-F 8-5PM US Central Time
Email/Chat Support Only

Close Product Features
Start Trial

CrashPlan Enterprise
14-Day Free Trial
$ 120 Per User / Year*
Minimum 5 users required
Start Trial
Contact Sales for 50+ Users.
View Product Features
Best Fit For...

Organizations of all sizes who need additional admin capabilities

Backup Capacity per User

Unlimited
See below for versioning and file retention

Number of Devices per User

Up to 2

Endpoint Backup & Recovery
  • Windows, Mac, And Linux Supported Operating Systems
Data Resilience
  • Unlimited Version Lifetime
  • Unlimited Deleted File Retention
  • Immutable Backup For Ransomware Recovery
  • End User Self-Service Device Migration
  • End User Self-Service Restore
  • Alerting
  • Legal Hold
Data Security
  • TLS 1.2 Encryption In-Transit
  • AES 256 Encryption At-Rest
  • Per User Encryption
  • Two-factor Authentication
  • Business Associate Agreement (BAA) Eligibility
  • Role-Based Access Control (RBAC) – Departmental
  • Role-Based Access Control (RBAC) – Functional
  • Host Your Own Encryption Keys
Efficiency & Administration
  • Multiple Users Per Account
  • Organizational Grouping for Business Efficiency
  • MDM Compatible
  • Single Sign-On (SAML 2.0)
  • Custom Deployment Policies
  • Automatic Provisioning
  • Open API Access
  • Delayed Client Upgrade
  • Reporting
  • Dashboards – Basic
  • Dashboards – Advanced
Support Plans

Urgent: 24/7 available for accounts with 50+ seats
All Other: M-F 8-5PM US Central Time

Add-Ons

Premier Plus (Technical Account Manager)
Contact Sales for more information

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*Prices are shown in USD and exclude applicable taxes

1. How long will CrashPlan retain my deleted files?

It depends on which version of CrashPlan you have. With CrashPlan Essential it’s a 30-day deleted file retention. CrashPlan Professional is 90 days. And the CrashPlan Enterprise package is unlimited.

2. How many versions of my data will CrashPlan keep?

You choose how many versions of your data to keep, and how far back in time to go. We don’t place any limits on versioning.

3. How do you charge for data?

CrashPlan Professional and CrashPlan Enterprise include unlimited data storage, so you will never be charged more than the base subscription price for data. CrashPlan Essential comes with 200 GB of data storage. If you exceed 200 GB, your next monthly renewal will include a $1 per month fee for each additional 100 GB of data. You can also upgrade to CrashPlan Professional at any time if you want to move to an unlimited storage plan.

For CrashPlan Essential, we only charge for the data that’s actually stored in the cloud. And once it’s compressed, it will be a lot less than what’s on your computer(s). Versions are stored (see above question), but not the full data of each version — just the incremental data that’s different from previous versions — which keeps your data from ballooning. We don’t backup the same block of data twice. You can read more about how CrashPlan backup works here: https://support.crashplan.com/hc/en-us/articles/8854866030349–How-CrashPlan-backup-works

4. What is the difference between CrashPlan and cloud collaboration tools (CCTs) such as OneDrive, Google Drive, etc?

With CCTs, you are working from one static version of a file that may or may not have edit history. CCTs have no true versioning and no deleted retention. That means that someone could make an irreversible edit or a file could accidentally get deleted – and it’s gone forever. With CrashPlan, all of your data is backed up, all the time, ensuring fast and reliable recovery – and removing the chance of human error. Read more about the differences here: https://www.crashplan.com/resources/guide/cloud-collaboration-platformsccp-overview/

5. Can I try CrashPlan before I buy?

Yes! We offer free 14-day trials of all our packages so you can get started right away. And it’s easy to add additional users or upgrade to another package later on. No need to restart your backups.

6. I understand that my data backs up to the cloud, but where exactly is it stored?

7. Why do you own your own data centers?

CrashPlan® provides peace of mind through secure, scalable, and straightforward endpoint data backup. We help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware or an as-of-yet undiscovered calamity.

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